Your transparent, painless international payment partner.
Frank eXchange is a unique foreign exchange and international payments company with a simple and single goal – transparency – as they believe that through this approach, they will enjoy honest and long-term relationships with their clients. They take pride in revealing the hidden fees others typically hide in their rates, ensuring transparency in all their dealings.
Our Core Value: Transparency
Transparency is at the heart of what we do. We show the time-stamped interbank rate, the rate Frank eXchange secures the currency at, and your rate, offering you a clear breakdown of your trade costs.
Supporting all your currency needs.
Whether you need to manage import/export payments, process foreign payrolls, or repatriate overseas earnings, Frank eXchange is here to help with transparent rates and exceptional personal service.
Trust Frank eXchange for your global transactions.
Foreign exchange and payment services are provided by The Currency Cloud Ltd (Our partner/payment services provider Currencycloud has been acquired by Visa Inc.). The Currency Cloud offers spot and forward trading up to 12 months ahead and market orders.
Payment services for Frank eXchange are also provided by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales. Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB). License No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution. Firm Reference Number: 927951.
When funds are posted to your account, in line with regulatory requirements, the regulated Currencycloud and Sciopay institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner Currencycloud and Sciopay institutions’, or our, insolvency.
Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our Currencycloud and Sciopay at a particular point in time, please do not hesitate to contact us.
Our FX services are perfect for:
- Paying overseas suppliers and expenses
- Receiving payments from exports
- Making or receiving payments to/from overseas parents or subsidiaries
- Processing payroll in foreign exchange
- Hedging against currency fluctuations
Why Choose Frank eXchange?
The advantages of using Frank eXchange for your business foreign exchange exposure:
- Paying and receiving in foreign currency is simple through our user-friendly online platform
- We aim to show the inter-bank, mid-market rate alongside the rate we are offering you, including our mark up. This ensures our rates are competitive, taking away the need to compare or check the rates
- Every transaction is through the Currency Cloud – an e-money institution providing e-money, payment and unregulated foreign exchange services – which is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011
- Registration for an account is free. There’s no minimum transaction or long-term contracts, you simply use the service as you require
- You can hold up to 34 different currencies using one IBAN
- You can make payments in 40 currencies to 212 countries. Track your payments and check the status to see when your beneficiary received them
- Personal service: You will almost always speak to the same agent, who will understand your business and your needs, without having to waste time on hold
Tailored Personal FX services
Frank eXchange’s personal FX services are designed to meet the diverse needs of individuals involved in international transactions. Whether you’re purchasing property overseas, or repatriating overseas earnings, we provide the support you need.
Our personal FX services are ideal for:
- Purchasing property overseas
- Transferring regular pension payments
- Transferring rental income or capital to another country
- Receiving rental income
- Emigrating
- Repatriating overseas earnings
For clients based in the European Economic Area, payment services for Frank eXchange Limited are provided by CurrencyCloud B.V. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 – 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).
For clients based in the United Kingdom and rest of the world, payment services for Frank eXchange Limited are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311.Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).
Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.
Payment services for Frank eXchage are also provided by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales. Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB). License No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution. Firm Reference Number: 927951.